25
NOTE
If you are dropping o your bicycle for a tune up or repair, always bring your battery
keys to the dealer.
Troubleshooting
The system does not turn on
Check the battery and make sure that it is charged. The battery must be correctly inserted onto the
docking station and the lock must be completely closed. Also check that all connectors of the wiring
harness are properly engaged, and the console is inserted properly. If the problem persists, contact
an authorized dealer.
The system can be turned on but there is no assist
Check that the cables running from the battery to the motor are properly connected (with the system
turned o). Turn the system on. If the problem persists, contact an authorized dealer.
The system is continuously in Generate mode
When the propulsion system is continuously in Generate mode and cannot be switched back to assist mode
by pushing the key, the problem most likely lies with the brake switch that is located under the brake lever.
In this case try to “repair” the system by turning it o and then on again. If that does not solve the problem,
you can temporarily bypass it by removing the plug-in connection from the console to the brake switch.
WARNING
If you bypass the brake switch you also disable regenerative braking, in doing so your
BionX system will not provide any additional braking. We recommend that you contact
a dealer as soon as possible.
The motor is not as powerful after a repair or service
Tighten the nuts of the rear axle to the specied torque (40Nm/30lb-ft); check that the axle slot is facing
in the direction of 6 o’clock. If the problem persists, contact an authorized dealer.
The battery state-of-charge display on the console does not show “full” after a complete
charging procedure
Make sure that you have followed all of the instructions for the charging procedure. Let the battery cool
o for a few hours and charge it again. If the gauge still does not indicate a full charge, let the battery cool
again, fully deplete the battery and charge it again. If the problem persists, contact an authorized dealer.
The throttle lever oers no response
Check the throttle connections. Next, attempt to calibrate the throttle, hold the and buttons
until a countdown begins at the top of the console screen. Fully depress the throttle lever and release
a few times during the countdown.
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(31 pages)
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